Cookie Policy – Virtual Triage

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or phone) when you visit our website or use our platform. They help us provide a better experience and understand how users interact with Virtual Triage.

2. Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly. They include session cookies and cookies related to security and user authentication.

Analytics Cookies: These help us understand how users interact with our platform, enabling us to improve functionality and user experience.

Marketing Cookies: These are used to track your activity across websites to display personalized content and advertisements based on your interests.

Preference Cookies: These remember your preferences and settings to provide a more personalized experience.

3. Managing Your Cookie Preferences

You have control over how cookies are used on your device. You can:

  • Accept all cookies through our cookie consent banner
  • Customize your cookie preferences to accept only certain types
  • Reject all non-essential cookies
  • Delete cookies from your device at any time through your browser settings

4. Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytics, advertising, and functionality purposes. These providers operate under their own privacy policies.

5. Your Rights

Under UK GDPR and ePrivacy regulations, you have the right to:

  • Withdraw your cookie consent at any time
  • Request information about how your data is used
  • Request deletion of your cookies and data
  • Lodge a complaint with the ICO if you have concerns

6. Contact Us

For questions about our cookie policy or to manage your preferences, please contact us at:

Email: teams@virtualtriage.ai

Last Updated: April 2026